Testimonials

This was one of the worst restaurant experiences I have ever had in my life. This place is marketed as a "high end" steakhouse. From the very beginning, there were a lot of red flags that showed the opposite actually. The following were a list of things that happened that normally would never happen in a "high end" steakhouse restaurant. 1) When we first were seated, I'm not even quite sure they were prepared for us even though we had a reservation. They tried squeezing 12 people for a space that was probably comfortably for 8. Luckily a third of a way into the dinner, the table next to us finished and they combined the tables to give us more space. 2) From the beginning, they took the drink orders of half the table and forgot about the other half of the table. 3) Half the table only had knives and no forks at all. 4) We ordered champagne and the champagne that was left, they didn't put it under any ice at all. 5) There was a lot of confusion over the "bachelor party" package of what was or was not included in the package. 6) The prefixed menu only had 2 courses and were very minimal. 4 items total on the menu 7) One of the menu choices was the "Soup Du Jour," but our server had no idea what the "Soup Du Jour" was that day. 8) A lot of food items were warm or cold. 9) They completely forgot to bring my "starter" even though everyone else got theirs. They just simply shrugged it off and said sorry. 10) They didn't know who exactly ordered what item. After all these things, I was hoping the steak would be good to make it up. I was wrong. I ordered my steak medium and it was almost cooked well done, barely ANY pink at all. The minute I cut into it, I knew it was way overcooked. From what was cooked, it was SO extremely salty and I know why. There was a noticeable heavy layer of charring that also charred onto the the plate itself. It's from the built up salt from the other steaks that the steakhouse cooked and failed to clean the grill between steaks. My steak was also lukewarm at best. Our WHOLE table of 12 people could NOT finish their steak. That was really telling. I forced myself to finish it just to do it. The mashed potato that came with it was clearly powdered and not from fresh potatoes. Then some others at our table said the steak was not cooked to the right temperature and the manager tried to explain to them that it was cooked right, even though it was obviously cooked to the wrong temperature. The only way some of my friends were able to eat their steak was when they asked to redo it and got it as rare. Their "rare" was more edible to them. That was another major red flag. The main reason why I felt the need to leave a long review was that after it was all said and done, we ended up paying as a group money that we would expect to spend at a high end steakhouse! To anyone that is thinking about coming to this restaurant to get a high end steakhouse experience for a group of friends or a bachelor/bachelorette party, I would stay away. This is not the place. Being from Houston, we have lots of different steakhouses. I wouldn't even rate this to the level of Texas Roadhouse. Texas Roadhouse is a fraction of the price and taste and cooked MUCH better. Honestly I read the good reviews and really surprised. A steakhouse of this quality could never survive in a city like Houston where even our chain restaurants are much better. The only thing I will say as a positive is our waitress Mya was trying her best with what she had. I don't think this was an issue with her. I think this was an issue of a poorly run restaurant that has poorly trained their staff. Don't make the mistake of coming here expecting to get a high end steakhouse experience!